Shipping Policy

Shipping Prices / Shipping Policy

You will receive a confirmation email when you place your order. Please contact us if you do not get the confirmation email. Once your payment is verified and order processed, the parcel will be shipped. 

Please allow 3-7 working days to process orders.

For international shipping, when your order is shipped, you will receive a notification with the tracking number. 

 

Lagos Delivery

Delivery time: 3-5 working days.  

 

Other Nigerian states

Delivery time: 5 - 7 working days

(Orders will be shipped via DHL to your doorstep)

 

International Shipping 

All international orders are shipped via DHL express. 

International shipping rates may vary depending on the location and weight of the package. At checkout out your total shipping will be shown depending on the weight of items purchased. 

Please carefully check and confirm your address and contact information to avoid failed delivery. In the event of a failed delivery, your order will be reshipped and you will be charged another shipping fee. 

All applicable custom fees, taxes, and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. We are not responsible for loss or stolen packages once DHL has marked your package as delivered. By completing a purchase with us you are agreeing to our shipping and deliveries policy.

Please be aware that customs and duties charges might be necessary upon delivery, contingent on the source country, destination country, and the item's value during shipment. These fees are determined by the local government and are the responsibility of the recipient.

Hertunba bears no responsibility for any customs or duties charges that may arise upon delivery. For comprehensive information on applicable fees and regulations, we recommend reaching out to your local customs office.