Privacy Policy
Hertunba Privacy Policy
At Hertunba, we value your privacy. This policy explains how we collect, use, and protect your personal information when you shop with us or use our website [www.hertunba.com].
- Information We Collect
We collect information to provide a better shopping experience and to improve our services. The types of information we may collect include:
- Personal details (name, email, phone, address) when you shop or sign up
- Technical data (IP address, browser type) to improve our website
- Order information and your feedback
- Communication data when you contact us
- How We Use Your Information
We use your information to:
- Process and ship your orders
- Improve our products and services
- Send you order updates and promotional offers (with your consent)
- Personalize your shopping experience
- Comply with legal requirements
- Sharing Your Information
We respect your privacy and will only share your information in limited circumstances:
- Trusted partners (such as payment processors and shipping companies) to fulfill your orders
- Legal authorities when required by law
- New owners if our business is sold or merged
- Cookies
We use cookies to remember your preferences and improve your browsing experience. You can adjust cookie settings in your browser, but some features may not work properly without cookies.
- Your Rights
You have rights concerning the personal data we collect. You can:
- Request a copy of your data
- Ask us to correct or delete your information
- Opt out of marketing emails
- Data Security
We are committed to protecting your information. We use industry-standard security measures to prevent unauthorized access, misuse, or disclosure of your personal data. However, please note that no method of data transmission over the internet or storage is completely secure.
- International Data Transfers
Hertunba is based in Nigeria. If you're shopping from outside Nigeria, please note that your information may be transferred to and stored in Nigeria. We ensure that your data is protected in compliance with applicable Nigerian and international data protection laws.
- Children's Privacy
Hertunba does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly.
- Policy Updates
We may update this policy occasionally. Please review it periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us: info@hertunba.com
Hertunba Terms of Service
These Terms of Service (“Terms”) govern your use of our website [www.hertunba.com] (the "Site"), including any purchases made through the Site. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Site.
- General Use of the Site
By using the Site, you agree to:
- Use the Site only for lawful purposes and in accordance with these Terms.
- Not use the Site in any way that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site.
We reserve the right to terminate or suspend your access to the Site for violations of these Terms or any other conduct that we consider harmful to our business or users.
- Eligibility
You must be at least 18 years old to use this Site. By using the Site, you represent that you are of legal age and capable of forming a binding contract under applicable law.
- Products and Services
Hertunba offers clothing and accessories inspired by sustainable Nigerian indigenous textiles. While we strive to ensure that all product descriptions, images, and prices are accurate, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
- Availability: We do our best to keep inventory levels up to date, but we cannot guarantee that a product will be available at the time of your order. We reserve the right to limit quantities of any products or services.
- Pricing: All prices displayed on the Site are in [USD] unless otherwise stated. Prices are subject to change without notice.
- Orders and Payments
By placing an order on our Site, you agree to the following terms:
- Order Acceptance: We reserve the right to accept or decline your order for any reason. After you place an order, we will send you an email confirming the receipt of your order. Acceptance of your order will occur when your items are dispatched.
- Payment: All payments must be made through the payment methods provided on the Site. You agree to provide accurate payment and billing information.
- Shipping: We ship worldwide. Shipping costs and estimated delivery times are provided at checkout. Hertunba Fashion is not responsible for any delays or issues caused by shipping carriers.
- Cancellations: Once an order is placed, it cannot be modified or canceled unless otherwise stated.
- Intellectual Property
All content on the Site, including designs, images, text, logos, and graphics, is the property of Hertunba and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Site without our prior written consent.
You may view, download, and print pages from the Site for personal use only. Any other use, reproduction, or modification of the content is prohibited.
- User Accounts
- You are responsible for maintaining the confidentiality of your account.
- Notify us immediately of any unauthorized use of your account.
- We may terminate your account at our discretion.
- Limitation of Liability
To the fullest extent permitted by law, Hertunba is not liable for damages arising from your use of the Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Your use of the Site is at your own risk.
- Indemnification
You agree to indemnify, defend, and hold harmless Hertunba and its affiliates, employees, and agents from any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or related to your use of the Site or violation of these Terms.
- Third-Party Links
We are not responsible for third-party websites linked from our Site.
- Governing Law
These Terms are governed by Nigerian law. You agree to submit to the exclusive jurisdiction of Nigerian courts for any disputes.
- Changes to These Terms
We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.
- Contact Us
For questions about these Terms, please contact us at info@hertunba.com.