What To Expect With Deliveries

We partner with reliable couriers to ensure your package arrives safely and securely. 

Please note that if the courier cannot reach you after three attempts, you will be responsible for coordinating a successful delivery with the shipping carrier. This may involve scheduling a redelivery at your convenience or picking up the package from a designated location.

Tracking Information: A tracking number was added to your shipping confirmation email. Please use this information to track your order progress and contact the courier directly if needed.

Customs and Import Duties: Please note that customs and import duties may be levied by the destination country's government upon arrival. These charges are beyond our control and cannot be estimated beforehand.

While we offer discounted shipping fees, customs and import duties are separate mandatory charges imposed by the government. Unfortunately, we cannot absorb these costs.

We are committed to making sure you have a great shopping experience and we appreciate your understanding. If you have any questions or require assistance, please don't hesitate to contact us. We're happy to help!